Support

Browser keeps asking to install Silverlight

Last Updated: May 27, 2017 09:05AM PDT
If you have installed Microsoft Silverlight but your browser keeps returning to the install page, this is usually a local browser configuration issue.

Your browser may be referring to outdated cookies
Sometimes restarting the browser clears the issue.
 
Plugins may not be allowed.
Be sure check that plugins are allowed in your browser.
In Firefox ESR, go to Add Ons then Plugins ind make sure Silverlight is selected as "Always Active"
Updated May 2017

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